Account Management Officer

全職 | Mon to Fri | 0800-1700 / 1400-2300 / 2300-0800
$16,000 - 20,000 +(月薪) | 中西區 | 行銷,客戶服務及商務發展 Sales, CS & Business Devpt

Job Highlights
Shift allowance, flexible working hour
Monthly Incentive Commission (not required to meet sales target)
Fresh graduates are greatly welcome
Work from home arrangement (regularly) and night shift all work from home

Shift arrangement
Shift rotation on monthly basis with shift allowance
$120 per day for middle shift work time from 14:00 onwards.
$200 per day for night shift work time from 18:00 onwards. (night shift work from home)

Responsibilities:
Build and maintain strong, long-lasting client relationships. Our clients are mainly from Listed Company and professional parties such us Law firms and Audit firms.
Serve as the lead point of contact for all account management matters including handle clients' enquiries, process and follow up job-related tasks
Define client requirements and to ensure client satisfaction on delivered services
Coordinate closely with internal departments, vendors and clients to control the inflow & outflow of jobs to ensure timely delivery of services, execution of printed products and other creative projects.
Identify new business opportunity from assigned accounts by meeting with clients from time to time
For night shift duty, required to follow-up Day shift unfinished job and handling night shift routine checking
Take up any ad-hoc duties when required

Requirements:
Diploma or above with experience in customer service or related sector preferred, but not essential
Good communication and interpersonal skills
Good command in both English, Cantonese and Mandarin
Pleasant, friendly and detail-minded
Able to work under pressure and with good time management
Fresh graduates are greatly welcome
Immediate available will definitely be an advantage

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